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App (iOS and Android)

Any questions relating directly to the app.

Getting Started, Basic Functions, and General Information

  • Navigation 101 (Apps)
  • How do I update my profile and garage? (App)
  • Lists 101 (App)
  • How to use the All-Access base map (App)
  • Download states for offline viewing
  • Activating follow mode
See all 13 articles

FAQ

  • Why is my location/tracking not accurate?
  • Why is My Content not syncing?
  • Can I use the App offline?
  • What do the Waypoint Icons mean?
  • Why does CarPlay not show waypoint details?
  • Does the app work in landscape mode?

Technical Issues

  • App Stuck on Welcome/Intro Screen
  • App recognizes you as a free user after logging in
  • GAIA GPS "Upload Error"
  • Downloads getting stuck/not finishing
  • GPS location is not accurate
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